Shift Leader West 11th Eugene Burger King
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
flexible spending accounts
Sick Time
Direct Deposit
Retirement Savings Plans
flexible scheduling
Complimentary Meals
Job Description
Ambrosia QSR is a dynamic quick-service restaurant (QSR) brand dedicated to delivering exceptional dining experiences through quality food, excellent service, and operational efficiency. Known for its fast-paced environment and commitment to customer satisfaction, Ambrosia QSR emphasizes teamwork and leadership at every level to maintain its reputation as a top choice for casual dining. The company fosters a culture built on its core values of energy, engagement, empathy, and execution, ensuring a supportive and inclusive work environment where employees can thrive and grow their careers.
The Shift Leader position at Ambrosia QSR is a variable-hour employment opportunity designed for individua... Show More
The Shift Leader position at Ambrosia QSR is a variable-hour employment opportunity designed for individua... Show More
Job Requirements
- High school diploma or equivalent
- Serv Safe training and certificate
- prior experience with a POS system
- shift control training is conducted at the current restaurant and verified by the General Manager and District Manager
Job Qualifications
- Authorized to work in the United States
- must be at least 18 years of age
- ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards
- excellent verbal and written communication skills for effective collaboration with team members and supervisors
- dedicated to hands-on leadership, focusing on team development and growth
- be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths
- demonstrate the core Cultural Foundations of energy, engagement, empathy, and execution through all interactions with internal and external stakeholders
Job Duties
- Train and develop staff by implementing established training plans and systems to achieve targeted goals
- ensure that employees take the required breaks and comply with minor work limitations as directed
- prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty
- promptly report employee concerns or complaints to the General Manager and Human Resources
- ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment
- conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience
- exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service
- effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions
- foster a safe, inclusive, and respectful work environment by upholding company policies against harassment, discrimination, and retaliation, and promptly report any concerns to the General Manager and Human Resources
- maintain a professional appearance by wearing a clean uniform and slip-resistant shoes
- follow hygiene and food safety protocols, including frequent handwashing
- prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if unable to work a scheduled shift
- oversee compliance with all food safety regulations and enforce restaurant safety procedures
- ensure staff are properly trained and prepared for promotions and limited-time offers
- use a headset to monitor team interactions with guests, providing praise, coaching, or redirection as needed
- identify and troubleshoot basic equipment maintenance issues to ensure smooth operations
- maintain daily food safety compliance and uphold operational standards
- communicate effectively with the General Manager and other leadership as necessary
- deliver exceptional guest service and support team members by actively working in front-of-house operations
- ensure all food orders, specialty drinks, and desserts follow company recipes, brand standards, and are accurately recorded in the POS system
- organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs
- utilize equipment, small wares, and products as intended, troubleshoot minor issues, and report malfunctioning or unsafe equipment immediately
- enforce the proper use of safety equipment by all employees to maintain a secure work environment
- follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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