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Dunkin'

Shift Leader / Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

discounted donuts and coffee
Team-oriented environment
Flexible Schedule - full time or part time available
Competitive wages
best in class training and continuous learning
advancement opportunities and management opportunities
education discount through Southern New Hampshire University
401k retirement plan for qualified
paid vacation for qualified
Medical insurance for qualified
Dental insurance for qualified
Vision insurance for qualified
recognition bonus incentive and contests
Slip resistant shoe program
community and charitable involvement

Job Description

Dunkin' is the world’s leading baked goods and coffee chain, renowned for its high-quality coffee, delicious donuts, and warm, welcoming customer service. With a global presence and millions of satisfied customers daily, Dunkin' is more than just a place to get your morning coffee; it’s a community hub where people come together to energize their day. Each Dunkin' restaurant operates under a franchising model, with numerous independently owned and operated locations dedicated to maintaining the brand’s exceptional standards of service and product quality. The particular Dunkin' locations for this role are owned by Dozen Donuts, a franchisee that prides itself... Show More

Job Requirements

  • Provide excellent guest satisfaction, service speed, and product quality
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
  • Work well in a team environment
  • Ability to work flexible shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience managing or leading a team beneficial but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math and cash handling skills
  • Passion for customer service and team leadership
  • Multilingual abilities such as Spanish or Portuguese are a plus

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • Assist management in providing team member support and coaching
  • Ensure tasks are performed effectively to maintain service quality
  • Meet safety and sanitation standards
  • Provide excellent guest satisfaction, service speed, and product quality
  • Anticipate and understand guests' needs and exceed expectations
  • Work well in a team environment

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.