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Shift Leader / Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

discounted donuts and coffee
Flexible Schedule
Competitive wages
best in class training
Advancement opportunities
education discount
401k Retirement Plan
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Recognition bonus
Slip resistant shoe program
Community involvement

Job Description

Dunkin' is the world’s leading baked goods and coffee chain, known for its commitment to quality, speed, and friendly service. Founded over 70 years ago, the brand has grown into a staple across America, delivering delicious donuts, unbeatable coffee, and a warm atmosphere that welcomes customers every day. This particular Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. As a franchisee of Dunkin’, Dozen Donuts operates its own business independently and offers unique opportunities for anyone looking to join a team passionate about delivering exceptional guest experiences.

The Shift Leader role at... Show More

Job Requirements

  • Provide excellent guest satisfaction service speed and product quality
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
  • Work well in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior leadership or supervisory experience in food service is an asset but not required
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Team-oriented mindset
  • Multilingual skills such as Spanish or Portuguese are a plus

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • Assist management with team member support and coaching
  • Ensure tasks are performed effectively and efficiently
  • Maintain high standards of guest satisfaction and service speed
  • Oversee safety and sanitation compliance
  • Anticipate and understand guests' needs
  • Foster a collaborative and positive team environment

Job Qualifications

Experience

No experience required

Job Location

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