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Dunkin'

Shift Leader / Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

discounted donuts and coffee
Flexible Schedule
Competitive wages
best in class training
Advancement opportunities
education discount
401k Retirement Plan
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Recognition bonus incentive
Slip resistant shoe program
community and charitable involvement

Job Description

Dunkin' is the world's leading baked goods and coffee chain, known for its commitment to quality products and outstanding customer service. This particular Dunkin' restaurant operates independently as a franchise owned by Dozen Donuts under a franchise agreement granted by DD Franchising LLC. While it carries the globally recognized Dunkin' brand, this franchisee manages its own employment, wage, and benefit programs, making it a unique local business within the larger network of Dunkin' establishments. The franchise places strong emphasis on creating a supportive team environment where crew members are seen as essential ingredients to the success of the restaurant and... Show More

Job Requirements

  • Provide excellent guest satisfaction, service speed, and product quality
  • show passion about results by setting compelling targets and delivering on commitments
  • meet safety and sanitation standards
  • anticipate and understand guests' needs and exceed their expectations
  • work well in a team environment

Job Qualifications

  • Prior experience at competitor brands such as Starbucks, McDonalds, Burger King, Panera, Krispy Kreme, Chick-fil-a, diner, waiter/waitress will help with training
  • multilingual abilities such as Spanish, Portuguese are advantageous
  • strong communication skills
  • leadership potential
  • ability to work in a fast-paced environment
  • customer service orientation
  • basic managerial aptitude

Job Duties

  • Supervise restaurant operations during assigned shifts
  • assist management with team member support and coaching
  • ensure tasks are performed effectively
  • maintain high standards of guest satisfaction, service speed, and product quality
  • meet safety and sanitation standards
  • anticipate and understand guests' needs and exceed their expectations
  • foster a team-oriented environment

Job Qualifications

Experience

No experience required

Job Location