Dunkin' logo

Dunkin'

Shift Leader / Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

Team-oriented environment
Flexible Schedule - full time or part time available
Competitive wages
best in class training and continuous learning
advancement opportunities and management opportunities
education discount through Southern New Hampshire University
401k retirement plan for qualified
paid vacation for qualified
Medical insurance for qualified
Dental insurance for qualified
Vision insurance for qualified
recognition bonus incentive and contests
Slip resistant shoe program
community and charitable involvement

Job Description

Dunkin' is the world's leading baked goods and coffee chain, renowned for its wide variety of delicious coffees, donuts, and other tasty treats. This particular Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. The franchise model allows dedicated entrepreneurs to bring the Dunkin' experience to their communities while tailoring the business to local needs. Dunkin' operates with a mission to keep America running by fueling the day with their quality products and outstanding customer service. They are committed to their customers and equally dedicated to their crew members, whom they consider the essential... Show More

Job Requirements

  • Provide excellent guest satisfaction, service speed, and product quality
  • show passion about results by setting compelling targets and delivering on commitments
  • meet safety and sanitation standards
  • anticipate and understand guests' needs and exceed their expectations
  • work well in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience at competitor brands such as Starbucks, McDonald's, Burger King, Panera, Krispy Kreme, or similar is a plus
  • excellent communication and leadership skills
  • ability to work in a fast-paced environment
  • customer service experience is an advantage
  • multilingual skills including Spanish or Portuguese are beneficial

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • assist management team in providing team member support and coaching
  • ensure tasks are performed effectively during each shift
  • maintain excellent guest satisfaction by ensuring service speed and product quality
  • meet safety and sanitation standards
  • anticipate and understand guests' needs and exceed their expectations
  • work well in a team environment

Job Qualifications

Experience

No experience required

Job Location