Shift Leader

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $13.75 - $17.25

Work Schedule

Flexible

Weekend Shifts

Benefits

Free Naf Naf food

Free Naf Naf gear

flexible schedules

opportunities for professional development

Opportunities for advancement

Job Description

Naf Naf was established in 2009 as a premium destination for fresh and authentic Middle Eastern cuisine, uniquely combining traditional flavors with a modern fast-casual dining experience. With over 35 locations across Delaware, Illinois, Minnesota, New Jersey, Ohio, Pennsylvania, and Wisconsin, Naf Naf has steadily expanded while maintaining a commitment to delivering quality food and exceptional service. The brand specializes in oven-baked pitas, hand-cut salads, freshly prepared sauces, and award-winning shawarma and falafel, resulting in a menu that delights customers with fresh ingredients and vibrant flavors.

Naf Naf’s fast-paced restaurant environment is designed to cater to guests looking... Show More

Job Requirements

High school diploma or equivalent education
Must be at least 18 years of age due to compliance with State and Federal laws
At least 6 months of prior experience working in a fast-paced fast casual restaurant
Experience managing shifts
Must meet the minimum criteria in a background check
Must be available and willing to work varying shifts including weekends and holidays
Able to provide or obtain any state-required food service certifications
Able to provide the appropriate documentation to prove U.S. work eligibility
Has reliable transportation to and from the work location
Able to perform all essential functions of the position
Able to read and speak English
Able to lift and carry up to 50 pounds
Required to stand, walk, and exert fast-paced movement for the duration of your scheduled shift
Able to adapt to changing customer volume levels with a sense of urgency
Able to perform math calculations, reading, listening and speaking skills in English at the intermediate level
Able to read and follow recipes and sanitation guides
Able to use cooking and/or baking measurement tools according to the listed recipe
Able to oversee a fast-paced, customer-focused store through the coordination of schedules, problem solving, training, maintaining cleanliness and providing excellent customer service

Job Qualifications

Motivate others and foster teamwork through words and actions
Exhibit a desire to teach, learn, live, and lead
Believe that challenging situations are an opportunity for learning and personal development
Have a detail-focused, results-driven attitude combined with the ability to effectively work and communicate with the Naf team from all hourly staff to the CEO

Job Duties

Trains, develops, and coaches team members during assigned shift
Prepares food according to the orders for dine in, take out, or catering
Holds restaurant team accountable on their shift for consistently delivering excellent customer service and food quality in adherence with procedures and food safety requirements
Communicates directly with customers and responds to customer needs
Maintains a clean and safe working environment by following cleaning and organization procedures
Follow checklists, recipes, and all Naf Naf standards
Achieves operational objectives in service, cleanliness, safety and security, food quality, procedural compliance, and training
Assigns tasks to team members during shift
Follows all cash handling procedures and ensure proper counts
Completes all administrative and office tasks for their shift
Understands and follow all policies and applicable labor laws
Other tasks as assigned as well as, but not limited to, following all Company policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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