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Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Employee assistance program
Job Description
Papa John's is a leading American pizza restaurant franchise known for its commitment to quality and innovation. Founded over 30 years ago and headquartered in Jeffersontown, Kentucky, a suburb of Louisville, it has grown to become the fourth largest pizza delivery chain in the United States. With a strong emphasis on delivering high-quality products and exceptional customer service, Papa John's continues to set the standard in the pizza industry by consistently innovating its menu and operations to meet customer expectations.
This role focuses on supervising shifts and managing work areas within a Papa John's restaurant to ensure the delivery of... Show More
This role focuses on supervising shifts and managing work areas within a Papa John's restaurant to ensure the delivery of... Show More
Job Requirements
- Must be 18 years of age or older
- Must have reliable transportation
- Ability to work long hours, including nights, weekends, and as emergencies arise
- Ability to lead a team during a shift without supervision
- Must pass a background check
- Ability to work with phones, computers, fax machines, and copiers
- Able to lift and move up to 50 pounds regularly and over 51 pounds occasionally
- Able to perform repetitive hand motions and stand for long periods
- Bilingual skills preferred in certain markets
Job Qualifications
- High school diploma or GED
- Successful and stable employment history
- Cash management skills
- Ability to perform duties of all restaurant positions including pizza delivery
- Strong leadership and communication skills
- Ability to train and coach team members
- Commitment to customer satisfaction and quality standards
Job Duties
- Supervise restaurant shifts and work areas to ensure quality and customer service
- Manage operations in line with company policies, procedures, programs, and systems
- Ensure compliance with federal, state, and local laws and ethical standards
- Deliver quality products according to Papa John's standards and customer orders
- Respond promptly and professionally to customer concerns and feedback
- Train and promote quality standards among team members using all available resources
- Maintain adequate shift staffing levels and coach team members for improved performance
- Promote an atmosphere of teamwork, energy, and fun
- Contribute to sales goals by providing prompt, friendly service and upselling products
- Manage cash handling and inventory levels using company systems
- Ensure the restaurant is clean, safe, organized, and secure at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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