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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Weekly paychecks
Flexible Hours
Free Pizza on your first shift and continuing Discount of 50% OFF
Direct deposit and debit cards
training and recognition programs
competitive compensation
Benefits- Medical, paid vacation, **Benefits vary based on hours worked/ Position

Job Description

Papa John's is a well-established leader in the pizza restaurant industry known for its commitment to quality ingredients and customer satisfaction. Founded with the mission to deliver superior pizza, Papa John's continues to expand its footprint, offering customers a diverse menu and excellent service. With a reputation for innovation and quality, the company combines traditional recipes with modern operational techniques to ensure consistent, delicious products. Papa John's restaurants operate in a fast-paced, customer-focused environment where team members are encouraged to grow and develop their skills.

The Shift Leader role at Papa John's is a pivotal position responsible for supervisi... Show More

Job Requirements

  • High school diploma or GED preferred
  • Serv-Safe or local/state food service certification preferred
  • Previous experience in a restaurant shift lead role preferred
  • Ability to manage cash and inventory
  • Strong communication and organizational skills
  • Ability to maintain positive attitude under pressure

Job Qualifications

  • Skills: Cash management
  • planning and organization
  • effective communication
  • Cash Management
  • Effective Communication
  • Planning & Organaization

Job Duties

  • The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability
  • Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems
  • Ensure compliance with all federal, state and local laws and ethical business practices
  • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning
  • Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times
  • Consistently contributes to achieving the Company’s product goal
  • Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs
  • Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security
  • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change
  • Ensures adequate shift coverage for restaurant
  • Provides immediate feedback and corrects problems when identified
  • Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System
  • Execute cash management duties
  • Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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