Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
flexible schedule
Career Development
Job Description
Caribou Coffee is a well-established coffee company that has built a strong reputation for creating exceptional day-making experiences. They focus on fostering a positive environment that ignites a chain reaction of good—a mission centered around the values of TEAM, GUEST, and BUSINESS. Caribou Coffee prioritizes community impact, employee authenticity, and delivering high-quality coffee. The brand encourages a culture where employees can be themselves while forming lifelong relationships and serving outstanding coffee. Their commitment to excellent guest service and team engagement has earned them a loyal customer base and a supportive work atmosphere.
The company is currently seeking a Sh... Show More
The company is currently seeking a Sh... Show More
Job Requirements
- At least 1 year of leadership, restaurant, retail or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a shift leader
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years of age
Job Qualifications
- At least 1 year of leadership, restaurant, retail or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a shift leader
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years of age
- High school diploma or GED equivalent preferred
- A valid driver’s license and reliable transportation preferred
Job Duties
- Demonstrates mastery of the doing of team member with ease, enthusiasm and excellence
- Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to make fun happen
- Thinks strategically about maximizing product sales and waste management
- Demonstrates total store vision to take ownership of the look and feel of the store
- Knowledgeable about the deployment for the day, and the roles and responsibilities associated
- Consistently leverages effective communication on the floor during the shift
- Sees the needs of the team and guest and addresses situations before they become problematic
- Understands the multiple priorities of the shift and effectively communicates and delegates objectives and tasks
- Takes ownership not only for the current shift, but also the shift that follows
- Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently
- Actively and in the moment coaches and gives feedback to team members to ensure they are bringing their best doing and being to their role
- Trains team on role responsibilities, product knowledge and promotional items
- Performs administrative tasks with integrity and to completion, including, but not limited to bank deposits, inventory, store product orders and others as assigned
- Actively develops team members and is in conversations about career and professional growth
- Brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- Takes ownership for their impact on other people and actively manages how they show up
- Demonstrates confidence and owns the decision-making responsibility of being the manager on duty
- Is resilient under pressure and brings a being of calm in critical moments
- Brings joyfulness to leading the team, serving guests and being a community member
- Seeks to be of service and create success for others
- Brings enthusiasm and curiosity to the responsibility of being a subject matter expert and helping others grow
- Demonstrates the humility and curiosity needed to be a leader of a diverse group of people and shows an eagerness to grow and learn
- Gives powerful feedback and always looking to make the biggest difference by coaching the team from commitment, not compliance
- Takes ownership for, and is eager to, make a positive impact on others
- Seeks to create an inclusive and inspiring culture on every shift with every team member
- Takes full ownership of their own development and actively seeks feedback and growth opportunities
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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