Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Caribou Coffee is a well-established coffeehouse chain dedicated to creating day-making experiences that inspire a chain reaction of goodness. With a strong focus on team, guest, and business, Caribou Coffee has cultivated a culture that values authenticity, community impact, and exceptional coffee service. As a company, Caribou Coffee is committed to fostering an environment where team members can be themselves, build lasting relationships, and contribute positively to their communities. The brand is recognized for its warm, welcoming atmosphere and dedication to quality, making it a preferred destination for coffee lovers across the regions it serves.
The Shift Leader ro... Show More
The Shift Leader ro... Show More
Job Requirements
- At least 1 year of leadership, restaurant, retail or customer service experience required or properly trained and approved by Caribou Coffee
- Ability to work early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years of age
Job Qualifications
- At least 1 year of leadership, restaurant, retail or customer service experience required or training and approval by Caribou Coffee
- Ability to work early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years old
- High school diploma or GED preferred
- Valid driver’s license and reliable transportation preferred
Job Duties
- Demonstrates mastery of team member duties with ease, enthusiasm and excellence
- Lead shifts focusing on team engagement and guest satisfaction with a commitment to making fun happen
- Think strategically about maximizing product sales and managing waste
- Demonstrates total store vision by taking ownership of the look and feel of the store
- Knowledgeable about daily deployment and roles and responsibilities
- Communicates effectively on the floor during shifts
- Proactively addresses team and guest needs before they become issues
- Delegates tasks and objectives effectively considering multiple priorities
- Takes ownership of current and following shifts
- Ensures team execution of SOP and quality standards
- Coaches and provides real-time feedback to team members
- Trains team on responsibilities, product knowledge and promotions
- Performs administrative duties including bank deposits, inventory and product ordering
- Develops team members and discusses career growth
- Embodies core values in daily actions
- Maintains composure and confidence as manager on duty
- Brings positivity and joy to leading, serving guests and community involvement
- Seeks to create an inclusive and inspiring culture
- Takes ownership of personal development and seeks feedback
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: