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Job Overview
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training opportunities
career advancement
Job Description
Prell Group is a dynamic franchise organization that operates multiple dining establishments, specializing in delivering quality food and excellent customer service. Known for its commitment to brand standards and guest satisfaction, Prell Group has cultivated a reputation for fostering a positive work environment and offering opportunities for growth within the food service industry. As a respected franchise operator, the company emphasizes team collaboration, operational excellence, and consistent delivery of a premium dining experience.
The role of Shift Leader at Prell Group is a pivotal position that supports the Restaurant Manager in ensuring smooth daily operations of the restaurant. Thi... Show More
The role of Shift Leader at Prell Group is a pivotal position that supports the Restaurant Manager in ensuring smooth daily operations of the restaurant. Thi... Show More
Job Requirements
- High school diploma or equivalent
- previous leadership experience in retail, restaurant or hospitality preferred
- basic computer skills
- fluent in spoken and written English or the local language in which you serve
- ability to stand for extended periods and perform repetitive motions
- ability to lift objects up to 20lbs
- willingness to work in fast-paced environments
- strong interpersonal and communication skills
Job Qualifications
- Basic computer skills
- fluent in spoken and written English or the local language in which you serve
- previous leadership experience in retail, restaurant or hospitality preferred
- ability to assist with training
- excellent communication skills
- strong problem solving skills
- ability to motivate others
- guest-focused attitude
Job Duties
- Perform all responsibilities of restaurant team members
- support the Restaurant Manager in meeting operational goals and execution
- ensure Brand standards are met throughout shift including preparation of food and beverages
- communicate shift priorities, goals and results to restaurant team members
- complete shift deployment plans for shifts to ensure positions are adequately supported
- coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
- delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources
- support the training of restaurant team members as needed
- perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
- communicate clearly with the next Shift Leader to help prepare him/her for shift
- ensure Food Safety standards are met
- manage inventory throughout the shift
- provide great guest service and coach restaurant team members to do the same
- handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant
- manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
- monitor employee attendance, punctuality, and adherence to company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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