Jersey Mike's Subs logo

Jersey Mike's Subs

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Positive culture
Team-oriented environment
leadership development opportunities
supportive work environment
competitive pay

Job Description

Jersey Mike's is a well-established and beloved sub sandwich chain known for its commitment to quality, fresh ingredients, and exceptional customer service. Founded with a mission to deliver authentic and delicious subs, Jersey Mike's has grown into a popular destination for sandwich lovers across the country. The company prides itself on maintaining a positive and energetic culture that emphasizes teamwork, respect, and a dedication to delivering the best possible experience to every customer. This culture creates a friendly and high-paced work environment that attracts individuals who are passionate about working in a dynamic, fast-moving setting.

As a Shift Lea... Show More

Job Requirements

  • be energetic, hard-working, and ethical
  • ability to understand and adhere to all company policies and procedures
  • commitment to learning
  • have strong desire to work as a team player
  • flexibility to work day and nights shifts, weekends, and holidays
  • ability to stand for long hours at a time and work in a fast-paced environment
  • positive attitude and commitment to customer satisfaction
  • ability to lift 40 pounds
  • must be 18 years old or older

Job Qualifications

  • energetic and hard-working
  • ability to understand and adhere to all company policies and procedures
  • commitment to learning
  • strong desire to work as a team player
  • positive attitude and commitment to customer satisfaction
  • ability to lift 40 pounds
  • age 18 years or older

Job Duties

  • greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
  • input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
  • work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
  • use specific kitchen machinery such as knives, grills, slicers, etc
  • ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
  • communicate effectively with crew members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
  • handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
  • maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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