Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $19.75
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a well-established and nationally recognized fast-casual restaurant chain that began as a small antique store in 1977. Since then, it has expanded to over 400 locations across the United States, earning a reputation for its toasted sandwiches and welcoming neighborhood atmosphere. The company prides itself on a culture where good vibes and great careers thrive, making it more than just a place to grab a meal but a community-focused environment that values its employees and customers alike.
Potbelly is currently seeking a Shift Leader to join its dynamic team. This role is perfect for indivi... Show More
Potbelly is currently seeking a Shift Leader to join its dynamic team. This role is perfect for indivi... Show More
Job Requirements
- High school diploma or equivalent
- Must be at least 18 years old
- Minimum of 1 year supervisory experience in restaurant or retail environment preferred
- Ability to stand or walk for extended periods
- Ability to lift up to 50 pounds occasionally
- Willingness to meet food safety certification requirements within 30 days if employed in Illinois
- Strong communication skills
- Customer service orientation
- Ability to handle high noise levels
- Ability to manage allergens
- Basic knife skills are a plus
Job Qualifications
- At least 18 years old
- Minimum of 1 year supervisory experience in a restaurant or retail environment preferred
- Strong written and verbal communication skills
- Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- Friendly and customer service oriented
- Enjoy working in a fast-paced environment
- Problem-solving skills
- Ability to stand/walk for 8-9 hours or as needed
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Willingness to obtain food safety certification within 30 days if employed in Illinois
Job Duties
- Lead team members on shifts, including efficient assignment of tasks while providing feedback
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- Comply with health and safety standards for food, cleanliness and safety
- Restock food line, chips and cooler
- Clean tables, counters, floors, bathrooms, kitchen and utensils
- Take out trash
- Operate cash register: handle, balance and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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