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Insomnia Cookies

Shift Leader

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Paid vacation
Sick Time Off
Starting pay of 20.00 hr plus tips
interactive training and mentorship
Pet insurance
Job stability
promotional opportunities
employee discount
FREE cookies with every shift

Job Description

Insomnia Cookies is a renowned bakery and delivery company that originated from a college dorm room with a vision brought to life by the founder, Seth Berkowitz. Since its inception over 20 years ago, Insomnia Cookies has grown into an iconic brand beloved for delivering warm, delicious cookies directly to customers all day and late into the night. This innovative bakery and delivery concept has cultivated a passionate following among cookie lovers, supported by an expanding global presence with over 300 stores. The brand's flagship experiential store is located in Philadelphia, Pennsylvania, where the company is also headquartered. Insomnia Cookies... Show More

Job Requirements

  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed
  • Ability to lift up to 40 lbs

Job Qualifications

  • At least 1 year of working experience in a customer service focused role
  • Point of sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing, friendly, and patient demeanor
  • Detail focused and results-oriented
  • Ability to lead by example and motivate others

Job Duties

  • Provide incredible customer service and quality products to all guests throughout their bakery experience
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in training and coaching team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the cookie crew
  • Provide a safe, clean, working environment for guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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