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Insomnia Cookies

Shift Leader

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Flexible
Night Shifts
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Benefits

Flexible part-time schedule
Pay-on-Demand
Starting pay up to $17.50/hr
Paid vacation
Paid sick time
Interactive training
Pet insurance
employee discount
FREE cookies with every shift

Job Description

Insomnia Cookies is a rapidly expanding, late-night sweet indulgence company that has become a beloved brand across the United States. Founded in a college dorm room by Seth Berkowitz, the company has grown substantially over the past 20 years and now operates more than 300 stores globally. Known for its innovative bakery and delivery concept, Insomnia Cookies caters to cookie lovers who crave warm, delicious cookies delivered all day and well into the night. Headquartered in Philadelphia, Pennsylvania, this company has established a unique market presence by combining convenience, quality, and a fun customer experience. Beyond its retail stores, Insomnia... Show More

Job Requirements

  • At least one year of customer service experience
  • Familiarity with point of sale systems
  • Strong communication skills
  • Ability to manage time efficiently
  • Outgoing and patient personality traits
  • Ability to lead and motivate a team
  • Ability to lift up to 40 lbs
  • Legal eligibility to work in the United States
  • Must be 18 years or older

Job Qualifications

  • At least one year of customer service experience
  • Experience with point of sale (POS) systems
  • Excellent communication skills
  • Strong time management abilities
  • Leadership experience or skills
  • Ability to lead by example and motivate others
  • Detail focused and results-oriented
  • Outgoing and patient personality
  • Ability to lift up to 40 lbs
  • Legally eligible to work in the United States
  • Minimum age of 18 years

Job Duties

  • Provide incredible customer service and quality products to all guests throughout their experience within the bakery
  • Support store leadership by maintaining operations during the shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the cookie crew
  • Provide a safe, clean, working environment for guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits
  • Ensure compliance with company policies and health regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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