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Insomnia Cookies

Shift Leader

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Flexible part-time work schedules
Paid vacation
Sick Time Off
Interactive training
mentorship
Pet insurance
employee discount
FREE cookies with every shift
Job stability
growth opportunities
Fun team environment

Job Description

Insomnia Cookies is a renowned bakery and delivery company that has revolutionized the late-night cookie delivery experience. Founded by Seth Berkowitz in a college dorm room, Insomnia Cookies has grown exponentially over the past 20 years into a cult-favorite brand known for delivering warm, delicious cookies not just during the day but late into the night. Headquartered in Philadelphia, Pennsylvania, the company has expanded its footprint to over 300 stores globally, and offers an innovative bakery and delivery concept that has captured the hearts and taste buds of cookie lovers nationwide. Beyond cookie delivery, Insomnia Cookies has diversified into experiential... Show More

Job Requirements

  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

Job Qualifications

  • At least 1 year of working experience in a customer service focused role
  • Point of sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing, friendly, patient
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs

Job Duties

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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