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Insomnia Cookies

Shift Leader

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Flexible
Night Shifts
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Benefits

Flexible work schedules
Pay-on-Demand
Paid vacation
Sick Time Off
Interactive training
Pet insurance
employee discount
FREE cookies with every shift
Job stability
growth opportunities
Fun team environment

Job Description

Insomnia Cookies is one of the fastest-growing late-night sweet indulgence companies in the United States, widely recognized for delivering warm, delicious cookies both during the day and late into the night. Founded in a college dorm room by Seth Berkowitz over 20 years ago, the company has transformed from a small startup into a cult-favorite bakery and delivery brand with an expanding footprint of over 300 stores globally. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies has become synonymous with innovation in the bakery and delivery concept, combining customer experience, convenience, and quality to capture a rabid following among cookie lovers nationwide.... Show More

Job Requirements

  • Must be 18 years or older
  • Legally eligible to work in the United States
  • Ability to lift up to 40 lbs
  • At least 1 year of relevant work experience
  • Effective communication skills
  • Ability to work in a fast-paced environment
  • Willingness to work flexible part-time hours

Job Qualifications

  • At least 1 year of experience in a customer service-focused role
  • Experience with point of sale systems
  • Strong communication skills
  • Excellent time management skills
  • Outgoing, friendly, and patient personality
  • Detail-oriented and results-driven
  • Ability to lead by example and motivate others

Job Duties

  • Provide incredible customer service and quality products to guests throughout their bakery experience
  • Support store leadership by maintaining operations during shifts and communicating important information
  • Monitor production efficiency and hold the team accountable to company standards
  • Assist in training and coaching team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
  • Support and work alongside the cookie crew
  • Ensure a safe and clean environment following food safety practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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