Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
Flexible spending account
Health savings account
Commuter benefit Program
Retirement savings 401(k)
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich restaurant that first opened its doors in 1977 as a small antique store. Over the years, it has evolved into a beloved fast-casual dining destination with over 400 locations throughout the United States. Renowned for its warm atmosphere, toasty sandwiches, and commitment to quality, Potbelly has a strong brand reputation built on friendly service, great food, and a vibrant community culture. As an employer, Potbelly embraces diversity, inclusion, and mutual respect, creating a welcoming workplace where every team member's unique strengths and perspectives contribute to the company's success. Potbelly values collaboration... Show More
Job Requirements
- You want to delight customers with great food and good vibes
- you are friendly and customer service oriented
- you have strong written and verbal communication skills
- you enjoy problem-solving
- you enjoy higher levels of noise from music, customer and employee traffic
- you love working in a fast-paced environment
- you can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- you can handle the heat of the kitchen - knife skills are a plus
- you're at least 18 years old
- a minimum of 1 year supervisory experience in a restaurant or retail environment preferred
- you're able to stand/walk for 8-9 hours or as needed
- you're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois applicants - all IL employees are required to become food safety certified within 30 days of employment
Job Qualifications
- At least 18 years old
- a minimum of 1 year supervisory experience in a restaurant or retail environment preferred
- strong written and verbal communication skills
- ability to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- friendly and customer service oriented
- problem-solving abilities
- ability to work in a fast-paced environment
- ability to stand/walk for 8-9 hours or as needed
- ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- food safety certification required within 30 days for Illinois applicants
Job Duties
- Lead team members on shifts, including efficient assignment of tasks while providing feedback
- ensure all security procedures are followed
- ensure back-of-the-house procedural standards are met
- count drawers and follow proper daily cash handling procedures
- prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- comply with health and safety standards for food, cleanliness and safety
- restock food line, chips and cooler
- clean tables, counters, floors, bathrooms, kitchen and utensils
- take out trash
- operate cash register: handle, balance and follow all cash handling procedures
- effectively handle customer complaints/issues
- others duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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