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Potbelly

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $15.00
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Work Schedule

Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Flexible spending account
Health savings account
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities

Job Description

Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich shop chain that has grown from a small antique store established in 1977 into a thriving business with over 400 locations across the United States. Known for its toasty sandwiches and welcoming atmosphere, Potbelly prides itself on the high quality of its food and the friendly, vibrant experiences it delivers to customers. The company culture is centered around good vibes and great careers, making it a sought-after workplace for individuals who enjoy thriving in fast-paced, customer-focused environments. Potbelly emphasizes its commitment to inclusivity, collaboration, and respect for diversity, ensuring all employees... Show More

Job Requirements

  • At least 18 years old
  • able to stand or walk for 8-9 hours or as needed
  • able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois applicants must become food safety certified within 30 days of employment
  • willingness to work in a fast-paced environment
  • ability to handle higher levels of noise from music customer and employee traffic

Job Qualifications

  • Minimum of one year supervisory experience in a restaurant or retail environment preferred
  • strong written and verbal communication skills
  • friendly and customer service oriented
  • problem-solving skills
  • ability to manage potential food allergens including peanut products egg dairy gluten soy seafood and shellfish
  • knife skills are a plus

Job Duties

  • Lead team members on shifts including efficient assignment of tasks while providing feedback
  • ensure all security procedures are followed
  • ensure back-of-the-house procedural standards are met
  • count drawers and follow proper daily cash handling procedures
  • prepare quality finished products such as sandwiches salads soups cookies ice cream efficiently
  • comply with health and safety standards for food cleanliness and safety
  • restock food line chips and cooler
  • clean tables counters floors bathrooms kitchen and utensils
  • take out trash
  • operate cash register handle balance and follow all cash handling procedures
  • effectively handle customer complaints issues
  • others duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location