Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Pay-on-Demand
Paid vacation
Sick Time Off
Interactive training
mentorship
Pet insurance
employee discount
Free cookies
Job Description
Insomnia Cookies is a well-established and rapidly growing bakery and delivery brand that originated from a college dorm room founded by Seth Berkowitz. Over the past 20 years, it has expanded to operate more than 300 stores globally, becoming a cult favorite among cookie enthusiasts thanks to its innovative bakery and delivery concept. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies is renowned for delivering warm, delicious cookies not only all day long but also late into the night, catering to customers who crave a sweet treat at unconventional hours. This dynamic company prides itself on creating a delightful, experiential "sweet-easy" brand... Show More
Job Requirements
- must be at least 18 years old
- legally eligible to work in the united states
- ability to lift up to 40 lbs
- prior customer service experience
- knowledge of point of sale systems
- excellent communication skills
- strong time management skills
- ability to lead by example and motivate team members
Job Qualifications
- at least 1 year of working experience in a customer service focused role
- experience with point of sale systems
- outstanding communication skills
- excellent time management
- strong people skills
- outgoing, friendly, and patient demeanor
- detail focused and results-oriented
- leadership ability
- ability to motivate others
Job Duties
- provide incredible customer service and quality products to all guests
- support store leadership by maintaining operations during shift
- communicate pertinent information
- monitor production efficiency
- hold team accountable to company standards and procedures
- assist in training and coaching team members
- prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
- support and work alongside the Cookie Crew
- provide a safe, clean working environment and adhere to safe food handling practices
- manage cash handling and deposits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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