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Thorntons

Shift Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Rotating Shifts
Day Shifts
Fixed Shifts
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Benefits

weekly pay
Free dispensed beverage
free meal
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
vacation
sick leave
Life insurance

Job Description

Thorntons LLC is a well-established convenience store and fuel company dedicated to providing high-quality food and beverage products alongside exceptional customer service. Operating numerous locations, Thorntons has built a strong reputation within the retail fuel and convenience sector by emphasizing safety, quality, and customer satisfaction. The company is known for its well-maintained stores, fresh food offerings, and a strong commitment to upholding its Core Values, which create a welcoming and inclusive environment for both team members and guests alike. Thorntons strives to lead in the convenience store industry through innovation, training, and an employee-focused culture that values diversity and development.... Show More

Job Requirements

  • Ability to act as responsible leader during store manager absence
  • Capability to assign work and oversee inventory control
  • Knowledge of shift reconciliation procedures
  • Ability to ensure meal and rest break compliance
  • Understanding of safety protocols and company policies
  • Ability to adhere to federal, state, and local laws regarding restricted sales
  • Proficiency in preparing fresh food and maintaining food safety
  • Commitment to cash handling policies
  • Ability to stock and maintain merchandise and equipment
  • Physical ability to climb ladders and lift up to 55 pounds
  • Willingness to work multiple shifts including first, second, and third
  • Ability to work outdoors in various weather conditions
  • Capacity to stand for long periods
  • Must follow attendance policies and company handbook
  • Must embrace company initiatives and technology
  • Willingness to perform assigned additional duties

Job Qualifications

  • High school diploma or GED preferred
  • Food safety certifications preferred
  • Prior experience in retail or food service valued but not required
  • Ability to follow written and verbal instructions
  • Strong customer service skills
  • Ability to work effectively in a fast-paced environment
  • Good problem-solving capabilities
  • Strong communication skills
  • Ability to use basic arithmetic for cash handling and inventory
  • Demonstrated adaptability and flexibility
  • Ability to work as part of a diverse team
  • Commitment to delivering high-quality guest service

Job Duties

  • Maintain overall safety on shift
  • Perform all GSR shift duties
  • Execute shift reconciliation procedures
  • Manage category counts, cash and inventory control
  • Oversee vendor check-in procedures
  • Provide up-to-date training on standard practices, procedures, and food safety
  • Coach team members and ensure prioritization, delegation, and completion of tasks during shifts without store management
  • Assist in training new team members
  • Deliver guest service with a helpful and friendly attitude
  • Enforce meal and rest breaks compliance
  • Adhere to all applicable laws regarding restricted sales
  • Prepare fresh food while maintaining food safety standards
  • Follow cash handling procedures
  • Keep shelves, coolers, and displays fully stocked and fronted
  • Use suggestive selling techniques and promote loyalty programs
  • Clean windows, floors, shelving, counters, restrooms, and maintain equipment
  • Monitor and clean fuel dispensers and store grounds
  • Live Thorntons' Core Values and ensure a welcoming environment
  • Follow attendance and company policies
  • Embrace new company initiatives and technologies
  • Maintain PAR levels for food offerings
  • Perform additional duties as assigned

Job Qualifications

Experience

No experience required

Job Location