
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
weekly pay
Free beverage during shift
free meal during shift
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
sick leave
Life insurance
Job Description
Thorntons LLC is a prominent convenience store and fuel retailer, widely recognized for its commitment to providing quality products and exceptional customer service across its numerous locations. Established with a focus on convenience and customer satisfaction, Thorntons has grown to become a trusted name within the retail and food service industry. The company places a strong emphasis on safety, operational excellence, and team-oriented culture, making it a preferred employer for individuals looking to develop their careers in retail management and customer service roles.
The Shift Leader role at Thorntons LLC is a critical position that supports the store's daily ... Show More
The Shift Leader role at Thorntons LLC is a critical position that supports the store's daily ... Show More
Job Requirements
- High school diploma or equivalent
- Experience working in retail or food service preferred but not required
- Ability to climb a ladder for stocking and maintenance tasks
- Capability to stand, push, pull, reach, bend, squat, climb, walk, and lift up to 55 lbs daily
- Willingness to work different shifts including first, second, and third shift
- Familiarity with cash handling and reconciliation procedures
- Food safety handling knowledge or willingness to obtain certifications
- Strong attention to detail
- Effective communication skills
- Ability to work independently during shifts
- Compliance with company attendance and safety policies
- Ability to work in varying weather conditions
- Willingness to engage with new technologies and company initiatives
Job Qualifications
- High school diploma or GED preferred
- Food safety certifications preferred
- Ability to follow written and verbal instructions
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Problem-solving and analytical skills
- Basic math skills for cash and inventory management
- Customer service experience valued
- Ability to coach and mentor team members
- Adaptability and flexibility to work various shifts
- Commitment to upholding company policies and values
Job Duties
- Maintain overall safety during shift
- Perform all guest service representative shift duties
- Complete all shift reconciliation procedures accurately
- Conduct category counts and manage inventory control
- Oversee vendor check-in procedures
- Execute all aspects of the food and beverage program following company standards
- Provide up-to-date training on standard practices, procedures, and food safety to team members
- Ensure respectful team environment and provide coaching
- Prioritize, delegate, and complete tasks efficiently during shifts
- Assist in training new team members
- Serve as responsible leader during manager absences
- Deliver guest service with a positive and helpful attitude
- Follow safety habits according to company rules
- Adhere to all applicable laws and regulations
- Prepare fresh food maintaining food safety standards
- Follow cash handling procedures and account for all transactions
- Keep the store fully stocked and organized
- Use suggestive selling techniques
- Maintain cleanliness of store and surrounding premises
- Embrace company initiatives and technologies
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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