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Thorntons

Shift Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Rotating Shifts
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Benefits

weekly pay
Free beverage during shift
free meal during shift
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
sick leave
Life insurance

Job Description

Thorntons LLC is a prominent convenience store and fuel retailer, widely recognized for its commitment to providing quality products and exceptional customer service across its numerous locations. Established with a focus on convenience and customer satisfaction, Thorntons has grown to become a trusted name within the retail and food service industry. The company places a strong emphasis on safety, operational excellence, and team-oriented culture, making it a preferred employer for individuals looking to develop their careers in retail management and customer service roles.

The Shift Leader role at Thorntons LLC is a critical position that supports the store's daily ... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience working in retail or food service preferred but not required
  • Ability to climb a ladder for stocking and maintenance tasks
  • Capability to stand, push, pull, reach, bend, squat, climb, walk, and lift up to 55 lbs daily
  • Willingness to work different shifts including first, second, and third shift
  • Familiarity with cash handling and reconciliation procedures
  • Food safety handling knowledge or willingness to obtain certifications
  • Strong attention to detail
  • Effective communication skills
  • Ability to work independently during shifts
  • Compliance with company attendance and safety policies
  • Ability to work in varying weather conditions
  • Willingness to engage with new technologies and company initiatives

Job Qualifications

  • High school diploma or GED preferred
  • Food safety certifications preferred
  • Ability to follow written and verbal instructions
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Problem-solving and analytical skills
  • Basic math skills for cash and inventory management
  • Customer service experience valued
  • Ability to coach and mentor team members
  • Adaptability and flexibility to work various shifts
  • Commitment to upholding company policies and values

Job Duties

  • Maintain overall safety during shift
  • Perform all guest service representative shift duties
  • Complete all shift reconciliation procedures accurately
  • Conduct category counts and manage inventory control
  • Oversee vendor check-in procedures
  • Execute all aspects of the food and beverage program following company standards
  • Provide up-to-date training on standard practices, procedures, and food safety to team members
  • Ensure respectful team environment and provide coaching
  • Prioritize, delegate, and complete tasks efficiently during shifts
  • Assist in training new team members
  • Serve as responsible leader during manager absences
  • Deliver guest service with a positive and helpful attitude
  • Follow safety habits according to company rules
  • Adhere to all applicable laws and regulations
  • Prepare fresh food maintaining food safety standards
  • Follow cash handling procedures and account for all transactions
  • Keep the store fully stocked and organized
  • Use suggestive selling techniques
  • Maintain cleanliness of store and surrounding premises
  • Embrace company initiatives and technologies
  • Perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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