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sweetgreen

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.96
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
Paid parental leave
401k
Free Shift Meals
SG swag marketplace access

Job Description

Sweetgreen is a pioneering plant-forward food company dedicated to creating a healthier tomorrow through mindful eating and sustainable practices. Founded with a mission to build healthier communities by connecting people to real food, Sweetgreen has grown from a small startup into a leading fast-casual restaurant chain focused on serving fresh, nutritious meals made from high-quality ingredients. The company is deeply committed to social responsibility and sustainability, ensuring that every aspect of their operation—from sourcing ingredients to restaurant management—is aligned with creating positive environmental and social impact. Sweetgreen fosters a vibrant and inclusive workplace culture where employees are empowered to lead,... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments such as restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills
  • Excellent communication skills with ability to foster positive team culture and mentor employees
  • Highly organized multitasker with experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred
  • Experience working in fast-paced environments such as restaurants, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards

Job Duties

  • Step into any station during shifts as needed especially during peak hours, callouts or understaffed shifts
  • First-level handling of customer concerns including allergy management and order accuracy
  • Oversee multiple tasks and systems simultaneously including line operations, tech tools, and guest interactions
  • Use clear verbal communication to delegate tasks, problem-solve, and align team and customer needs
  • Monitor food quality, order accuracy, safety protocols, and digital reporting
  • Enforce food safety procedures to prevent cross-contamination and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
  • Stay calm and professional in high-pressure or high-volume situations
  • Perform essential Kitchen Lead duties including all Team Member functions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location