Insomnia Cookies logo

Insomnia Cookies

Shift Leader

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Flexible part-time work schedules
Paid vacation
Paid Sick Time Off
Interactive training
mentorship
Pet insurance
employee discount
Free cookies

Job Description

Insomnia Cookies is a renowned bakery and delivery company known for its warm, delicious cookies that are delivered all day and late into the night. Founded in a college dorm room by Seth Berkowitz, Insomnia Cookies has grown into a cult brand beloved by cookie lovers nationwide with over 300 stores globally. The company's flagship store is located in Philadelphia, Pennsylvania, where it has developed an innovative bakery plus delivery concept. Insomnia Cookies prides itself on providing an experiential, "sweet-easy" brand experience that combines quality products with outstanding customer service. As the company rapidly expands with a nationwide shipping and... Show More

Job Requirements

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing, friendly, patient
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

Job Qualifications

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Ability to lead-by-example and motivate others
  • Outgoing, friendly, patient
  • Detail focused and results-oriented
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

Job Duties

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location