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Jersey Mike's Subs

Shift Leader

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development

Job Description

Jersey Mike's is a well-known fast-casual restaurant chain specializing in submarine sandwiches and catering to customers seeking fresh, high-quality subs made to order. With a focus on superior customer service and operational excellence, Jersey Mike's has built a reputation for delivering authentic, delicious sandwiches in a friendly and inviting atmosphere. The company values a positive team culture and strives to provide an engaging work environment where employees can grow, learn, and succeed. Jersey Mike's is recognized not only for its great food but also for maintaining clean and well-organized stores that provide an exceptional customer experience. As a business that... Show More

Job Requirements

  • Be energetic, hard-working, and ethical
  • Ability to understand and adhere to all company policies and procedures
  • Commitment to learning
  • Have strong desire to work as a team player
  • Flexibility to work day and nights shifts, weekends, and holidays
  • Ability to stand for long hours at a time and work in a fast-paced environment
  • Positive attitude and commitment to customer satisfaction
  • Ability to lift 40 pounds
  • Must be 18 years old or older

Job Qualifications

  • Energetic and hard-working attitude
  • Ability to understand and adhere to company policies and procedures
  • Strong commitment to learning and development
  • Desire to work effectively as a team player
  • Excellent communication and interpersonal skills
  • Leadership and training abilities
  • Ability to handle customer complaints professionally
  • Knowledge of food safety and sanitation practices
  • Ability to work flexible shifts including days, nights, weekends, and holidays

Job Duties

  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly
  • Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
  • Use specific kitchen machinery such as knives, grills, slicers, etc
  • Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
  • Communicate effectively with Crew Members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
  • Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
  • Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location