Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
no overnight hours
free meal during shift
employee discount on food
Career growth potential
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
entertainment discounts
Job Description
El Pollo Loco is a nationally recognized restaurant chain specializing in fire-grilled chicken, delivering bold flavors and exceptional dining experiences to its customers. Known for its commitment to quality and authentic Mexican-inspired recipes, El Pollo Loco prides itself on a strong company culture that values teamwork, passion, and growth opportunities within the organization. The brand has a solid reputation for encouraging career advancement from within and fostering a supportive environment where employees can thrive both professionally and personally.
As a Shift Leader at El Pollo Loco, you will play a crucial role in daily operations by leading your te... Show More
As a Shift Leader at El Pollo Loco, you will play a crucial role in daily operations by leading your te... Show More
Job Requirements
- High school diploma or equivalent (GED) preferred
- One or more years of restaurant supervisory experience
- Must pass EPL Food Safety Audit (FSA) class after hire
- Ability to lead a team and manage daily restaurant operations
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Commitment to upholding company standards in service quality and safety
Job Qualifications
- High school diploma or equivalent (GED) preferred
- Certified on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
- Ability to pass EPL Food Safety Audit (FSA) class after hire
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to prioritize tasks and manage time effectively
- Knowledge of restaurant safety practices and health regulations
- Experience in inventory management and cash handling
Job Duties
- Manage restaurant opening and closing procedures including security protocols
- Coordinate crew tasks for setup food prep and cleaning
- Conduct inventory checks and update the inventory system
- Handle food deliveries ensuring accuracy in inventory records
- Ensure customer service and speed of service metrics meet company goals and standards
- Maintain restaurant cleanliness according to EPL and health code safety standards
- Ensure adherence to safety practices and Quality Service Cleanliness (QSC) standards
- Prioritize team members' tasks during shift
- Ensure break policies are followed for self and others
- Adjust shift staffing based on sales volume for productivity
- Monitor and adjust food production consulting with the Area Leader as needed
- Train and support team members on new products and operational procedures
- Manage restaurant operating duties such as assigning and opening cash registers handling phone calls verifying catering orders and overseeing company funds
- Conduct safe and cash drawer audits prepare deposits and consult with the Area Leader to ensure compliance with operational procedures
- Strive to meet or exceed customer expectations and satisfaction
- Greet and assist customers with orders in a friendly and helpful manner
- Perform other duties as assigned by management to support restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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