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Potbelly

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA
HSA
commuter benefit
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities

Job Description

Potbelly Sandwich Shop is a nationally recognized fast-casual restaurant brand that started as a small antique shop in 1977 and has since grown to over 400 locations across the United States. Known for its toasty sandwiches, Potbelly has established a reputation for its friendly atmosphere and high-quality food offerings. The company prides itself on creating a welcoming environment where good vibes and great careers thrive. Potbelly is committed to inclusivity, collaboration, and mutual respect, valuing individuals for their diverse backgrounds and unique perspectives. This dedication extends to its hiring practices, emphasizing equal employment opportunity without regard to race, color, religion,... Show More

Job Requirements

  • At least 18 years old
  • minimum of 1 year supervisory experience in restaurant or retail environment preferred
  • ability to stand or walk for 8-9 hours or as needed
  • ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • ability to manage potential allergens including peanut products egg dairy gluten soy seafood and shellfish
  • completion of food safety certification within 30 days of employment if in Illinois
  • ability to handle noisy fast-paced environment
  • strong communication skills
  • customer service orientation

Job Qualifications

  • Minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • strong written and verbal communication skills
  • friendly and customer service oriented
  • ability to manage potential allergens including peanut products egg dairy gluten soy seafood and shellfish
  • willing to complete food safety certification and pass required exams
  • ability to work in fast-paced noisy environment
  • problem-solving skills
  • at least 18 years old

Job Duties

  • Lead team members on shifts including efficient assignment of tasks while providing feedback
  • ensure all security procedures are followed
  • ensure back-of-the-house procedural standards are met
  • count drawers and follow proper daily cash handling procedures
  • prepare quality finished products efficiently
  • comply with health and safety standards for food cleanliness and safety
  • restock food line chips and cooler
  • clean tables counters floors bathrooms kitchen and utensils take out trash
  • operate cash register handle balance and follow all cash handling procedures
  • effectively handle customer complaints and issues
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location