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Potbelly

Shift Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities

Job Description

Potbelly Sandwich Shop is a nationally recognized fast-casual restaurant chain known for its toasty sandwiches, delicious salads, soups, and desserts. Established in 1977 that began as a small antique store, Potbelly has grown into a beloved neighborhood sandwich shop with over 400 locations across the United States. The company prides itself on creating a friendly, upbeat, and welcoming atmosphere where good vibes and great careers thrive. Potbelly values its people and the commitment they bring to delivering exceptional customer service and quality food.

The Shift Leader role at Potbelly Sandwich Shop is an essential leadership position focused on managing ... Show More

Job Requirements

  • Ability to stand/walk for 8-9 hours or as needed
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Must obtain and maintain food safety certification within 30 days if working in Illinois
  • Commitment to embody Potbelly values
  • Reliable attendance and punctuality
  • Ability to work flexible schedules

Job Qualifications

  • Minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • Strong written and verbal communication skills
  • Ability to manage potential allergens such as peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • Friendly and customer service oriented
  • Enjoy problem-solving
  • Comfortable working in a fast-paced environment
  • Age 18 or older

Job Duties

  • Lead team members on shifts, including efficient assignment of tasks while providing feedback
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness and safety
  • Restock food line, chips and cooler
  • Clean tables, counters, floors, bathrooms, kitchen and utensils
  • Operate cash register, handle, balance and follow all cash handling procedures
  • Effectively handle customer complaints or issues
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location