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sweetgreen

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.54
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Meals

Job Description

Sweetgreen is a prominent plant-forward food company dedicated to creating a healthier future by connecting people to real, wholesome food. Established with a vision for a healthier tomorrow, Sweetgreen goes beyond serving fresh salads and bowls to actively promoting sustainable food practices and nurturing a positive community environment. This fast-growing restaurant chain has garnered acclaim for its commitment to transparency, quality ingredients, and environmental responsibility, making it a leader in the healthy dining industry. As a company, Sweetgreen values inclusivity, diversity, and equal opportunity, ensuring that every individual who joins their team can contribute and thrive in an energized and... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments such as restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
  • Excellent communication skills to foster positive team culture, mentor employees, and deliver exceptional guest experiences
  • Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred

Job Duties

  • Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts
  • First-level handling of customer concerns, including helping customers with allergies and ensuring no allergy cross-contamination
  • Oversee multiple tasks and systems simultaneously including line operations, tech tools, and guest interactions
  • Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs
  • Monitor food quality, order accuracy, safety protocols, and digital reporting
  • Enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
  • Stay calm and professional in high-pressure or high-volume situations
  • Perform all essential functions as written in the Kitchen Lead role, including all Team Member functions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location