Insomnia Cookies logo

Insomnia Cookies

Shift Leader

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $12.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Flexible part-time work schedules
Paid vacation
Paid Sick Time Off
interactive training and mentorship
Pet insurance
Job stability
Growth and promotion opportunities
employee discount
FREE cookies with every shift

Job Description

Insomnia Cookies is a leading bakery and delivery company renowned for its warm, delicious cookies delivered fresh and late into the night. Founded by Seth Berkowitz in a college dorm over 20 years ago, the brand has grown into a cult favorite among cookie lovers across the United States and beyond. With over 300 stores globally and a flagship experiential retail concept in Philadelphia, Insomnia Cookies combines innovative bakery and delivery services that satisfy cravings anytime, day or night. The company is headquartered in Philadelphia, Pennsylvania, and has rapidly expanded its nationwide shipping and gifting offerings, revolutionizing the cookie industry... Show More

Job Requirements

  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

Job Qualifications

  • At least 1 year of working experience in a customer service focused role
  • Experience with point of sales systems
  • Outstanding communication, time management, and people skills
  • Outgoing, friendly, and patient
  • Detail focused and results-oriented
  • Ability to lead by example and motivate others
  • Ability to lift up to 40 lbs

Job Duties

  • Provide incredible customer service and quality products to all guests throughout their experience within the bakery
  • Support store leadership by maintaining operations during the shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in training and coaching team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Provide a safe, clean, working environment for guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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