Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Benefits
competitive pay
no overnight hours
free meal during shift
employee discount on food
Career growth potential
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
401(K) Plan with Match
Paid vacation
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
Discounts on theme parks and movie tickets
Job Description
El Pollo Loco is a well-established fast-casual restaurant chain known for its unique fire-grilled chicken and Mexican-inspired cuisine. With a strong presence across the United States, El Pollo Loco emphasizes delivering high-quality food and exceptional customer service in a vibrant and welcoming atmosphere. The company prides itself on its commitment to sustainability, community engagement, and fostering a positive workplace culture where employees can grow and thrive. El Pollo Loco offers a dynamic and supportive environment that values teamwork, innovation, and a passion for great food.
The Shift Leader role at El Pollo Loco is a vital position responsible for ove... Show More
The Shift Leader role at El Pollo Loco is a vital position responsible for ove... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of restaurant supervisory experience
- Certification on EPL SPECS positions or willingness to obtain
- Ability to pass the EPL Food Safety Audit class after hire
- Strong leadership and communication skills
- Ability to work flexible hours including weekends
- Physical capability to perform restaurant operational duties
- Commitment to maintaining health and safety standards
Job Qualifications
- High school diploma or equivalent preferred
- Must be certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience
- Must pass the EPL Food Safety Audit class after hire
- Ability to lead and motivate a team
- Strong communication and organizational skills
- Knowledge of health code safety standards and food safety practices
- Experience in inventory management and cash handling
- Customer service oriented with a focus on quality and satisfaction
Job Duties
- Manage restaurant opening and closing procedures including security protocols
- Coordinate crew tasks for setup food prep and cleaning
- Conduct inventory checks and update the inventory system
- Handle food deliveries ensuring accuracy in inventory records
- Ensure customer service and speed of service metrics meet company goals and standards
- Maintain restaurant cleanliness according to EPL and health code safety standards
- Ensure adherence to safety practices and Quality Service Cleanliness standards
- Prioritize team members tasks during shift and ensure break policies are followed
- Adjust shift staffing based on sales volume for productivity
- Monitor and adjust food production consulting with the Area Leader as needed
- Train and support team members on new products and operational procedures
- Manage restaurant operating duties including assigning and opening cash registers handling phone calls verifying catering orders and overseeing company funds
- Conduct safe and cash drawer audits prepare deposits consult with the Area Leader for support and guidance ensuring compliance with operational procedures
- Continuously strive to meet or exceed customer expectations and satisfaction
- Greet and assist customers with their orders in a friendly and helpful manner
- Perform other duties as assigned by management to support restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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