sweetgreen logo

sweetgreen

Shift Leader

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $23.61
clock

Work Schedule

Standard Hours
diamond

Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Shift Meals

Job Description

Sweetgreen is a plant-forward food company with a powerful vision for a healthier tomorrow. Founded with a commitment to connecting people to real food, Sweetgreen has grown to become a leader in the fast-casual dining industry, focusing on fresh, sustainable ingredients and creating healthier communities one bowl at a time. This innovative restaurant chain emphasizes not only nutritional meals but also environmental stewardship and inclusivity, aligning with the values of modern consumers who prioritize wellness and ethical consumption. Sweetgreen nurtures a culture of growth and opportunity, supporting its employees through development programs and encouraging a work environment that is welcoming,... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments such as restaurant retail or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak read write and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills
  • Ability to make confident decisions under pressure
  • Excellent communication skills to foster positive team culture and mentor employees
  • Experience delivering exceptional guest experiences
  • Highly organized and reliable multitasker
  • Experience in scheduling coaching and performance oversight
  • Food Handler or ServSafe certification preferred

Job Duties

  • Step into any station at any point in the shift as needed especially during peak hours callouts or understaffed shifts
  • First-level handling of customer concerns personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination
  • Oversee multiple tasks and systems simultaneously including line operations tech tools and guest interactions
  • Use clear verbal communication to delegate tasks problem-solve in real time and align team and customer needs
  • Monitor food quality order accuracy safety protocols and digital reporting
  • Enforce food safety procedures prevent cross-contamination and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location