Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Weekend Shifts
Split Shifts
Night Shifts
Benefits
competitive pay
Tips
Career growth opportunities
Training and Development
Respectful work environment
Employee Discounts
flexible scheduling
Job Description
Dave's Hot Chicken is a popular and rapidly growing restaurant brand founded by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. The concept began humbly with a $900 investment in a tiny stand in an East Hollywood parking lot. The restaurant focuses on serving perfectly crafted hot chicken, sourced and prepared with premium quality and seasoned with a unique blend of spices ranging from no spice to "The Reaper." Its success quickly grew due to its delicious menu and the team's innovative use of social media, particularly through Instagram, which fueled incredible buzz and increased popularity. Media... Show More
Job Requirements
- Current student or high school diploma or GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC training program
- Flexibility to work nights, weekends, holidays, opening and closing shifts
- Ability to stand for long periods of time and work in a fast-paced environment
- Ability to bend and stoop and lift 50 to 75 lbs comfortably
- Ability to work in close quarters and around heat
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Looks at restaurant operations from a guest's point of view
- Effective communicator with co-workers and the restaurant management team
- Excellent organization, planning, time management, delegation, and problem-solving skills
- Must have reliable transportation to work, a driver's license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Job Qualifications
- Current student or high school diploma or GED preferred
- Certified in all stations following the DHC training program
- Flexibility to work varied shifts including nights, weekends, and holidays
- Ability to work in fast-paced environment and manage physical job demands
- Strong leadership and interpersonal communication skills
- Commitment to guest satisfaction and quality service
- Experience in customer service or foodservice roles preferred but not required
- Excellent organizational and problem-solving abilities
- Ability to train and supervise team members effectively
- Positive and professional attitude towards all job duties
Job Duties
- Follow the steps outlined in the DHC training program to learn and train new skills, duties, and responsibilities
- Abide by and enforce the rules and direction given by the restaurant management team and refrain from insubordination
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently do required Ops Walks and Q and A checks to correct areas of opportunity
- Organize shift schedules for team members and monitor attendance, tardiness, and time off
- Assign duties to specific team members based on role and skills
- Understand how each job responsibility impacts guests, the team, and overall restaurant operations and success
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
- Ensure team members work together with their teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery and equipment such as ice cream dispensers, fryers, warmers
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing, sanitizing, disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC uniform policy
- Be performance-oriented and performance driven
- understand performance expectations and are aware of performance results
- Provide direction, supervision, and feedback to maintain levels of high productivity and team morale
- Communicate team member work performance to the restaurant management team and appropriately address performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Follow all company guidelines for food and cash controls
- follow all cost control guidelines to maintain and minimize restaurant costs
- properly use all products, supplies, and equipment facilities
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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