
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Paid vacation
Paid sick time
Interactive training
mentorship
Pet insurance
Job stability
growth opportunities
employee discount
Free cookies
Job Description
Insomnia Cookies is a dynamic bakery and delivery company that originated from a college dorm room, founded by Seth Berkowitz. Over the past 20 years, it has evolved into a beloved national brand recognized for delivering warm, delicious cookies late into the night, satisfying cookie lovers everywhere. Insomnia Cookies operates over 300 stores across the globe and continues to expand rapidly. The company's flagship experiential bakery concept is based in Philadelphia, PA, where the headquarters are located. Alongside its storefronts, Insomnia Cookies has developed a nationwide shipping and gifting portfolio, revolutionizing the way people enjoy cookies by focusing on convenience,... Show More
Job Requirements
- At least 1 year of experience in a customer service role
- Experience with point of sales systems
- Outstanding communication, time management, and people skills
- Outgoing, friendly, and patient
- Detail focused and results-oriented
- Ability to lead by example and motivate others
- Ability to lift up to 40 lbs
- Legally eligible to work in the United States
- Must be 18 years or older
Job Qualifications
- At least 1 year of experience in a customer service role
- Experience with point of sales systems
- Outstanding communication skills
- Strong time management skills
- Excellent people skills
- Outgoing, friendly, and patient demeanor
- Detail focused and results-oriented
- Ability to lead by example and motivate others
- Ability to lift up to 40 lbs
- Legally eligible to work in the United States
- Must be 18 years or older
Job Duties
- Provide incredible customer service and quality products to all guests
- Support store leadership by maintaining operations during shifts
- Communicate pertinent information to team members
- Monitor production efficiency
- Hold the team accountable to company standards and procedures
- Assist in training and coaching team members
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
- Support and work alongside the cookie crew
- Ensure a safe and clean working environment
- Manage cash handling and deposits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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