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sweetgreen

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.93
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Shift Meals

Job Description

Sweetgreen is a prominent plant-forward food company dedicated to creating a healthier tomorrow through its innovative approach to serving real, wholesome food. Founded with a mission to build healthier communities by connecting people to real food, Sweetgreen has rapidly grown into a leader in the fast-casual dining sector. The brand emphasizes sustainability, inclusivity, and community engagement, aiming to make fresh, nutritious meals accessible to everyone. Sweetgreen's commitment goes beyond just offering meals; it fosters a culture that prioritizes the well-being of its employees and customers, ensuring a positive impact on both the environment and society. The company actively supports its... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role, including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • experience in fast-paced environments including restaurant, retail, or hospitality
  • ability to coordinate multiple tasks while maintaining operational standards
  • ability to speak, read, write, and understand the primary language(s) of the work location
  • must be able to work at least 30 hours per week
  • must be 18 years of age or older
  • must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
  • excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
  • highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred

Job Duties

  • Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts
  • first-level handling of customer concerns, personally helping customers with allergies and building orders to ensure no allergy cross-contamination
  • oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions
  • use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs
  • monitor food quality, order accuracy, safety protocols, and digital reporting
  • enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness
  • ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
  • stay calm and professional in high-pressure or high-volume situations
  • perform all essential functions as written in the Kitchen Lead role, including all Team Member functions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location