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sweetgreen

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.69
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Shift Meals

Job Description

Sweetgreen is a pioneering plant-forward food company dedicated to creating healthier communities by connecting people with real food. Established with a mission to foster well-being through nutritious, sustainably-sourced meals, Sweetgreen has rapidly grown into a leading restaurant brand known for its commitment to eco-conscious practices and vibrant community engagement. The company thrives on its values of inclusivity, integrity, and innovation, cultivating an upbeat environment where every team member is valued and inspired to contribute meaningfully. At Sweetgreen, every employee is part of an exciting movement towards a healthier future for individuals and the planet alike. Sweetgreen is an equal opportunity... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role, including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments - restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
  • Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
  • Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred

Job Duties

  • Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts
  • First-level handling of customer concerns
  • Personally help customers with allergies and build orders to ensure there is no allergy cross-contamination
  • Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions
  • Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs
  • Monitor food quality, order accuracy, safety protocols, and digital reporting
  • Enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
  • Stay calm and professional in high-pressure or high-volume situations
  • Perform all essential functions as written in the Kitchen Lead role, including all Team Member functions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location