Insomnia Cookies logo

Insomnia Cookies

Shift Leader

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Paid Time Off
Pet insurance
Job stability
Flexible Schedule
Training
promotion opportunities
Free cookies

Job Description

Insomnia Cookies is a renowned bakery and delivery service brand that originated from a college dorm room, founded by Seth Berkowitz. Over the past 20 years, it has grown exponentially, expanding to over 300 stores globally and becoming a cult favorite for cookie lovers across the nation. The company is headquartered in Philadelphia, Pennsylvania, and has developed an innovative bakery plus delivery concept that serves warm, delicious cookies all day and well into the night, distinguishing itself in the dessert and snack market. With a commitment to quality and customer satisfaction, Insomnia Cookies offers a unique experience that combines convenience,... Show More

Job Requirements

  • Must be 18 years or older to be employed
  • Legally eligible to work in the United States
  • Ability to lift up to 40 lbs
  • At least 1 year of working experience in a customer service focused role
  • Point of sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing, friendly, and patient demeanor
  • Detail focused and results-oriented
  • Ability to lead by example and motivate others

Job Qualifications

  • At least 1 year of working experience in a customer service focused role
  • Point of sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing, friendly, and patient demeanor
  • Detail focused and results-oriented
  • Ability to lead by example and motivate others

Job Duties

  • Provide incredible customer service and quality products to guests throughout their experience within the bakery
  • Support store leadership by maintaining operations during shifts, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in training and coaching team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the cookie crew
  • Provide a safe, clean, working environment for guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.