BBQ Holdings

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

work within your local community
no late hours
Earn more dough with tips
pizza
Education Assistance
Tuition Assistance
Opportunity to work with an amazing team

Job Description

Papa Murphy's is a unique and thriving company in the quick-service restaurant (QSR) industry, renowned for its commitment to quality and fresh ingredients. With over 1,300 locations nationwide, Papa Murphy's sets itself apart by offering take 'n' bake pizzas that customers can prepare at home, ensuring superior freshness and flavor. The company cultivates an environment where employees take pride in their work and the products they serve, creating a positive and engaging workplace culture. This dedication to excellence and customer satisfaction makes Papa Murphy's a sought-after employer for individuals who value teamwork, quality, and customer service.

The Shift Superviso... Show More

Job Requirements

  • Ability to communicate, read, and apply fundamental math skills effectively
  • outstanding customer services skills
  • capacity to manage various difficult or emotional guest and crew situations
  • novice computer skills, including MS Word, Excel, Outlook, and POS
  • must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping
  • must be able to lift and/or move up to 30 pounds
  • regularly required to stand and walk
  • occasionally required to bend and stoop, kneel or crouch
  • maintain punctual and regular attendance at work
  • at least six months experience in QSR or previous crew involvement

Job Qualifications

  • Ability to communicate, read, and apply fundamental math skills effectively
  • outstanding customer services skills
  • capacity to manage various difficult or emotional guest and crew situations
  • novice computer skills, including MS Word, Excel, Outlook, and POS
  • basic knowledge of store financials, P&Ls, break-even, food cost, labor cost, and other economic information relative to store operations
  • desire to be a team player and lead with a great attitude
  • at least six months experience in QSR or previous crew involvement
  • ability to build positive relationships with supervisors, co-workers, and guests
  • knowledge in food safety

Job Duties

  • Conquer all aspects of the crew member position
  • oversee and encourage all team members to be their best on shift
  • accomplish or assist with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs
  • energize team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines
  • hold yourself and other team members accountable for all cash handling, schedules, breaks, opening and or closing duties, and accurate shift paperwork using the POS
  • address emergencies, guest complaints, equipment problems, product shortage, and team member problems, in a calm and friendly manner
  • train and develop team members for successful growth and development
  • operate the store independently if needed, in the absence of the manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.