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sweetgreen

Shift Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.38
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Work Schedule

Standard Hours
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Benefits

Tips
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
401k
Free Meals
Employee Discounts

Job Description

Sweetgreen is a rapidly growing plant-forward food company dedicated to building healthier communities by connecting people to real, nutritious food. With a strong mission rooted in sustainability and wellness, Sweetgreen provides a vibrant work environment where employees are empowered to contribute positively to the health of their communities and the planet. Founded with the vision of creating a healthier tomorrow, Sweetgreen has expanded its footprint across the United States, continually innovating the casual dining experience with an emphasis on fresh, sustainable ingredients and exceptional customer service. This commitment extends beyond just food, fostering an inclusive and supportive workplace where diversity... Show More

Job Requirements

  • Meet all minimum requirements of the Kitchen Lead role, including those of Team Members
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments - restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

Job Qualifications

  • Proven leadership experience with strong problem-solving skills
  • Ability to make confident decisions under pressure
  • Excellent communication skills fostering positive team culture and mentoring employees
  • Experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred
  • Experience in fast-paced environments such as restaurant, retail, or hospitality

Job Duties

  • Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts
  • Handle first-level customer concerns including allergy management and order accuracy
  • Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions
  • Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs
  • Monitor food quality, order accuracy, safety protocols, and digital reporting
  • Enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness
  • Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff
  • Stay calm and professional in high-pressure or high-volume situations
  • Perform all essential functions as written in the Kitchen Lead role, including all Team Member functions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location