Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Retirement Plan
Job Description
Cicis Pizza is a popular pizza buffet-style restaurant chain with over 270 locations across 22 states in the United States. Known for its all-you-can-eat pizza experience, Cicis Pizza has established itself as a leader in casual dining, delivering delicious pizzas, pasta, salads, and desserts to families and guests. With a commitment to quality and a welcoming dining atmosphere, Cicis Pizza continues to grow rapidly, expanding its presence and reach across the country. The company takes pride in its brand standards, focusing on quality food, excellent customer service, and a vibrant team environment that fosters employee growth and guest satisfaction.Show More
Job Requirements
- Must be 18 years of age or older
- Must have reliable transportation
- Must be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies
- Ability to successfully perform the job duties of all positions in the restaurant
- Ability to lead a team during a shift with no supervision
- Bilingual in certain markets
- Work with phones and computers
- Non-exempt, hourly position
- Employment is contingent upon satisfactory results of a background check
Job Qualifications
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Experience in a customer service or restaurant supervisory role preferred
- Ability to train and mentor team members
- Ability to handle guest concerns professionally and efficiently
- Basic computer skills including POS systems
- Ability to work under pressure in a fast-paced environment
- Flexibility to work various shifts including nights and weekends
Job Duties
- Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for guests and ensuring each product meets Cicis standards and reflects the guest’s order
- Professionally and promptly respond to all guest concerns or issues
- Solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
- Communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook
- Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
- Contribute to sales goals by providing prompt and friendly guest service
- building sales through team member product training and sales execution
- Contribute to overall profit goals by effectively utilizing the POS and other systems
- Execute cash management duties
- Assist in the management of inventory levels using the company’s systems and guidelines to minimize waste and loss
- Manage company’s assets by ensuring the restaurant is clean, safe and organized
- Comply with safety and security standards at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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