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El Pollo Loco

Shift Leader

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
no overnight hours
Free meal during your shift
employee discount on food
Career growth potential
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with match and immediate vesting
Paid vacation
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
Discounts on theme parks movie tickets sports events hotels

Job Description

El Pollo Loco is a well-established restaurant chain known for its signature fire-grilled chicken and vibrant, welcoming dining experience. As a leader in the fast-casual dining industry, El Pollo Loco combines fresh, quality ingredients with bold flavors to deliver memorable meals for its guests. The company prides itself on a culture that values teamwork, customer satisfaction, and employee growth. With numerous locations across the United States, El Pollo Loco offers both full-time and part-time employment opportunities with competitive pay and comprehensive benefits designed to support its employees both personally and professionally.

The Shift Leader role at El Po... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Certified on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
  • Pass EPL Food Safety Audit class after hire
  • Ability to train and support team members
  • Strong leadership skills
  • Effective communication skills
  • Knowledge of restaurant operations and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Certified on all EPL SPECS positions or 1 or more years of restaurant supervisory experience
  • Pass EPL Food Safety Audit class after hire
  • Ability to train and support team members
  • Strong leadership and communication skills
  • Knowledge of restaurant operations and safety standards

Job Duties

  • Manage restaurant opening and closing procedures including security protocols
  • Coordinate crew tasks for setup food prep and cleaning
  • Conduct inventory checks and update inventory system
  • Handle food deliveries ensuring accuracy in inventory records
  • Ensure customer service and speed of service metrics meet company goals and standards
  • Maintain restaurant cleanliness according to health code and EPL standards
  • Ensure adherence to safety practices and Quality Service Cleanliness standards
  • Prioritize team members' tasks during shift
  • Ensure break policies are followed
  • Adjust shift staffing based on sales volume
  • Monitor and adjust food production consulting with Area Leader
  • Train and support team members on new products and operational procedures
  • Manage restaurant operating duties including cash registers phone calls catering orders and company funds
  • Conduct safe and cash drawer audits prepare deposits and ensure compliance with operational procedures
  • Continuously strive to meet or exceed customer expectations and satisfaction
  • Greet and assist customers with orders in a friendly and helpful manner
  • Perform other duties as assigned by management to support restaurant operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.