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Torchy's Tacos

Shift Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Flexible Schedule

Job Description

Torchy's Tacos is a vibrant and rapidly expanding restaurant chain that began its journey in Austin, Texas, in 2006. Founded with a commitment to creativity, quality, and authenticity, Torchy's started as a humble food trailer under the guidance of a dedicated executive chef. Since then, it has grown impressively to operate over 130 restaurants nationwide. This remarkable expansion speaks volumes about Torchy's mission to ignite originality and its uncompromising dedication to delivering a unique culinary experience. Known for its bold flavors and welcoming atmosphere, Torchy's has cultivated a strong community of loyal guests and team members alike.

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Job Requirements

  • Experience in a supervisory or leadership role in a restaurant or similar environment
  • Strong understanding of food safety, guest service, and restaurant operations
  • Required state alcohol-server and Manager ServSafe certifications
  • Flexibility to work varying shifts, including evenings, weekends, and holidays
  • Ability to lift, push, pull, or carry heavy objects up to 40 pounds and to stand or walk for extended periods

Job Qualifications

  • Experience in a supervisory or leadership role in a restaurant or similar environment
  • Strong understanding of food safety, guest service, and restaurant operations
  • Required state alcohol-server and Manager ServSafe certifications
  • Flexibility to work varying shifts, including evenings, weekends, and holidays
  • Ability to lift, push, pull, or carry heavy objects up to 40 pounds and to stand or walk for extended periods
  • Bilingual proficiency preferred
  • Experience in training, mentoring, and developing team members preferred
  • Familiarity with inventory and cash-handling processes preferred
  • Proven ability to handle high-pressure situations with professionalism preferred

Job Duties

  • Lead shifts with a focus on delivering exceptional guest experiences, manage team dynamics, and ensure operational excellence
  • Serve as a key holder responsible for opening and closing the restaurant, including setting up and securing the facility
  • Identify, prioritize, and delegate tasks to team members to keep the restaurant running efficiently during shifts
  • Engage actively with guests to ensure their needs are met and address any concerns with urgency and care
  • Assist in hiring, training, and mentoring team members to help them achieve their potential and meet performance standards
  • Maintain knowledge of FOH and BOH processes, including recipe adherence, food safety, and cleanliness standards
  • Support inventory management, ensure proper prep levels, and conduct line checks to uphold food quality
  • Supervise cash management, ensuring accuracy and adherence to company policies during opening and closing activities
  • Complete and ensure compliance with all health, safety, and regulatory checklists
  • Resolve guest or team member issues with a sense of urgency and professionalism, escalating concerns when necessary
  • Perform other duties or special projects as assigned to meet evolving business needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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