Shift Lead USA

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Flexible
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Benefits

competitive pay
Premium holiday pay
Annual bonus
Employee assistance program
Exciting working environment
Personal responsibility
Opportunity to contribute ideas
Open and respectful feedback culture
In-house and external training
Unique career opportunities
Generous discounts on products
Chocolate at work
Easily accessible locations

Job Description

Laderach is a prestigious Swiss chocolate manufacturer renowned for its high-quality fresh chocolate products. Established in 1962, this family-owned business has grown significantly and now employs over 2,500 people from more than 80 countries, showcasing its commitment to diversity and inclusion. The company's headquarters are situated in the canton of Glarus, Switzerland, where they produce fresh chocolates against a picturesque Alpine backdrop. Laderach focuses on innovation and quality, constantly developing new and creative ideas within agile teams to maintain its reputation as a leader in the chocolate industry.

The Retail business unit of Laderach operates more than 200 chocolater... Show More

Job Requirements

  • At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment with increasing responsibility
  • Strong interpersonal skills
  • Effective communication abilities
  • Reliable and flexible scheduling based on store needs
  • Quality-minded with keen attention to detail
  • Passionate about chocolate
  • Physical stamina to stand for long hours and remain active during shifts
  • Ability to move quickly between tasks, multitask, and stay organized
  • Ability to bend, squat, reach, and lift 15-40 pounds as necessary
  • Ability to maintain cleanliness in the store environment

Job Qualifications

  • At least 1 year of experience in retail sales or a similar fast-paced, customer-oriented environment
  • Strong interpersonal skills with effective communication abilities
  • Demonstrated leadership traits and the desire to build a career in retail management
  • Quality-minded with keen attention to detail
  • Passion for chocolate and the ability to represent the brand positively

Job Duties

  • Deliver outstanding customer experience
  • Provide training and support to store associates to ensure production goals are met
  • Lead in-store tasks during each shift exemplifying store and brand standards
  • Ensure effective movement on the sales floor
  • Assist in accurate product merchandising
  • Lead the follow-through of all food safety protocols
  • Target sales objectives and assist in achieving store compliance and loss prevention standards
  • Participate in team meetings to discuss goals, progress, and improvements
  • Perform other role-related duties as assigned by the Store Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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