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BBQ Holdings

Shift Lead-FOH

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $14.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
401(k) Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Our company is a dynamic and guest-focused restaurant dedicated to delivering exceptional dining experiences through high standards of service, quality, and operational excellence. As a prominent player in the food service industry, we pride ourselves on crafting all menu items from scratch, using the best ingredients and proven recipes to create addictive taste profiles that delight every guest. With an emphasis on maintaining a clean and welcoming environment, our restaurant strives to provide exemplary service through well-trained and motivated teams who uphold the highest standards of the brand and operational procedures.

The Shift Leader position is a vital ro... Show More

Job Requirements

  • High school diploma or equivalent is required
  • Valid driver's license and car insurance is required
  • Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification
  • Must be available to work a minimum of 3 shift leader shifts per period
  • Required to work a flexible schedule including days, nights, weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification
  • NRA ServSafe food and alcohol certifications preferred
  • Demonstrated time management and organizational skills
  • Ability to grasp and retain new ideas and concepts
  • Effective communication skills
  • Superior guest service, communication, and listening skills
  • Flexibility and adaptability to change
  • Working knowledge of labor laws, health codes, safe food handling, sanitation, alcohol safety, safety and security systems and procedures, and computer operations preferred

Job Duties

  • Supervise employees during scheduled shifts
  • Adhere to company policies and procedures
  • Responsible for keeping the restaurant clean and always maintained
  • Guest resolution
  • Adhere to all company standard operating procedures
  • Build morale through personal and professional growth
  • Mentor staff through high standards of service and systems
  • Create a culture that inspires all staff to maintain the highest guest value standards
  • Develop people through one-on-one development
  • Understand and execute all menu items through standards to recipes
  • Maintain deep understanding of cost control and product quality
  • Create exceptional guest service
  • Achieve financial results through systems and standards
  • Monitor business metrics including sales, COG, labor and operating expenses
  • Perform all duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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