Shift Lead-FOH

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.50 - $16.75

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and Development

flexible scheduling

Job Description

The employer is a dynamic restaurant operation known for delivering exceptional dining experiences by adhering to the highest standards of quality and service. This establishment prides itself on providing guests with fresh, made-from-scratch meals crafted from the best ingredients, validated recipes, and tempting taste profiles, ensuring every visit offers a memorable culinary adventure. Recognized within the industry for its commitment to exceptional guest service and operational excellence, the company continuously strives to maintain a clean, welcoming environment where guests feel valued and staff are motivated to perform their best.

The role of Shift Leader is a pivotal position within thi... Show More

Job Requirements

High school diploma or equivalent is required
Valid driver’s license and car insurance is required
Successful completion of required training and on-the-job checklists and required quizzes including annual recertification
Must be available to work a minimum of 3 shift leader shifts per period
Required to work a flexible schedule including days, nights, weekends and holidays
Demonstrated time management and organizational skills required
Ability to effectively communicate to team members, guests, vendors, etc is required
Superior guest service, communication and listening skills are required
Must be flexible and adaptable to change
Must be internally motivated and detail oriented with a passion for the brand and for teaching others
Ability to quickly grasp and retain new ideas and concepts and incorporate them into daily work activities is required

Job Qualifications

High school diploma or equivalent
Valid driver’s license and car insurance
Successful completion of required training and on-the-job checklists and quizzes including annual recertification
NRA ServSafe food and alcohol certifications preferred
Two years of restaurant or equivalent experience preferred
Demonstrated time management and organizational skills
Internally motivated and detail oriented with a passion for the brand and teaching others
Ability to quickly grasp and retain new ideas and concepts
Effective communication skills with team members, guests, and vendors
Superior guest service, communication and listening skills
Flexibility and adaptability to change
Availability to work a flexible schedule including days, nights, weekends, and holidays
Working knowledge of labor laws, health codes, food handling and sanitation, alcohol safety, safety and security systems, and computer operations preferred

Job Duties

Supervise employees during scheduled shifts
Adhere to company policies and procedures
Responsible for keeping the restaurant clean and always maintained
Guest resolution
Adhere to all company standard operating procedures
Build morale through personal and professional growth and mentoring
Understand and execute all menu items through standards and recipes
Create exceptional guest service
Achieve financial results through systems and standards
Develop financial trends through business metrics focusing on sales, COG, labor, and total operating expenses
Perform all duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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