BBQ Holdings

Shift Lead-FOH

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Training and Development

Job Description

Our company is a well-established restaurant known for delivering exceptional dining experiences through fresh, made-from-scratch menu items crafted with the finest ingredients and proven recipes. We pride ourselves on maintaining high standards of service, quality, and operational excellence in a dynamic and guest-focused environment. Our commitment to hospitality and excellence ensures every guest enjoys a memorable visit supported by a motivated and talented team. We foster a culture that values continuous learning, personal development, and teamwork, ensuring both the satisfaction of our guests and the growth of our employees.

The Shift Leader role is central to the smooth and successf... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license and car insurance
  • Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification
  • Must be available to work a minimum of 3 shift leader shifts per period
  • Required to work a flexible schedule including days, nights, weekends and holidays
  • Demonstrated time management and organizational skills
  • Must be internally motivated and detail oriented with a passion for the brand and for teaching others
  • Ability to quickly grasp and retain new ideas and concepts
  • Ability to effectively communicate to team members, guests, vendors

Job Qualifications

  • High school diploma or equivalent
  • NRA ServSafe food and alcohol certifications preferred
  • 2 years of restaurant or equivalent experience preferred
  • Demonstrated time management and organizational skills
  • Ability to effectively communicate with team members, guests, and vendors
  • Superior guest service, communication and listening skills
  • Ability to quickly grasp and incorporate new ideas
  • Flexibility and adaptability to change
  • Working knowledge of labor laws, health codes, safe food handling, sanitation, alcohol safety, safety and security systems, and computer operations preferred

Job Duties

  • Supervise employees during scheduled shifts
  • Adhere to company policies and procedures
  • Responsible for keeping the restaurant clean and always maintained
  • Resolve guest issues effectively
  • Adhere to all company standard operating procedures
  • Build morale through personal and professional growth and mentorship
  • Understand and execute all menu items through standards to recipes
  • Create exceptional guest service
  • Achieve financial results through systems and standards
  • Develop financial trends through business metrics including sales, COG, labor, and operating expenses
  • Perform all duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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