City Brew Coffee

Shift Lead - Bismarck, ND (1151 W Divide Ave)

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $12.50 - $15.50
clock

Work Schedule

Weekend Shifts
Fixed Shifts
diamond

Benefits

Rewards and recognition program
Positive team culture
Career growth opportunities
Free/discounted drinks
flexible scheduling

Job Description

City Brew Coffee is a distinguished coffeehouse located at 1151 W Divide Ave, Bismarck, ND. Known for its commitment to quality, community, and exceptional customer experience, City Brew Coffee has established itself as a beloved local destination for coffee enthusiasts and casual visitors alike. The company operates with a strong emphasis on customer service, integrity, and a team-oriented environment, making it an attractive workplace for those passionate about coffee and service excellence. Whether you’re stopping in for a morning espresso or catching up with friends over lunch, City Brew aims to provide a welcoming atmosphere where every guest feels valued... Show More

Job Requirements

  • 25 - 30 hours per week, at least 4 shifts weekly
  • Must also have 3-4 opens/closes weekly, including weekends and holidays
  • Availability must remain consistent for 6 months
  • Reliable transportation to and from work
  • Ability to stand for extended periods of time
  • Comfortable with repetitive tasks
  • Endurance to work full shifts and lift/carry supplies and equipment as needed

Job Qualifications

  • Leadership or supervisory experience (food/beverage or retail preferred)
  • Strong communication and teamwork skills
  • Positive customer-focused attitude with a passion for coffee and people
  • Willingness to learn and grow, receptive to feedback
  • Ability to multitask in a fast-paced environment
  • Reliable, positive, and passionate about coffee and service

Job Duties

  • Greet and welcome guests with a positive, customer-first attitude
  • Prepare and serve high-quality coffee, espresso drinks, teas, and food items promptly and with a sense of urgency
  • Keep the café clean, organized, and fully stocked at all times
  • Provide coaching, training, and ongoing feedback
  • Foster a positive, collaborative team environment by leading through example
  • Demonstrate SERVE (Smile, Engage, Respect, Visible, Eager) principles in every interaction
  • Open and close the store following company procedures
  • Keep a neat and tidy appearance by wearing the approved dress code and maintain good personal hygiene that reflects the welcoming, customer-focused culture
  • Oversee cash handling, bank deposits, and reconciliation procedures
  • Encourage team participation in sales-building strategies
  • Utilize downtime efficiently for cleaning, restocking, or other productive activities
  • Deliver on The Three Things every shift: Lead Service, Drive Sales, and Cash Handling

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: