Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
Training and development programs
flexible scheduling
Job Description
The hiring company is a well-established retail pharmacy and convenience store that prioritizes outstanding customer service and efficient store operations. This type of company operates in the retail and pharmaceutical sector, focusing on providing customers with a seamless shopping experience for health-related products, everyday essentials, and over-the-counter medications. The company is known for its commitment to community well-being and offers a variety of retail services in addition to pharmacy solutions.
The position available is a Store Lead role designed to ensure smooth daily store operations and maintain a high level of customer satisfaction. This is a vital position with... Show More
The position available is a Store Lead role designed to ensure smooth daily store operations and maintain a high level of customer satisfaction. This is a vital position with... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service roles
- Ability to handle cash and register operations accurately
- Strong communication and interpersonal skills
- Capability to open and close store independently
- Knowledge of inventory management and stock processes
- Familiarity with store policies and compliance standards
- Ability to assist with bookkeeping and cash reports
- Availability to work flexible retail hours
- Must comply with company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong interpersonal and communication skills
- Basic arithmetic and cash handling skills
- Ability to work independently and lead in management absence
- Knowledge of store operations and inventory management
- Proficiency with retail point-of-sale systems
- Ability to multitask and manage time effectively
- Commitment to customer service excellence
- Basic understanding of regulatory compliance for retail products
- Willingness to participate in ongoing training and development
Job Duties
- Opens and closes the store including all required systems start-ups and cash handling
- Completes product returns, order voids, customer refunds, cash drops and change provision
- Models and delivers a distinctive and delightful customer experience
- Engages customers by greeting and assisting with products and services
- Resolves customer issues and answers questions
- Shares customer service best practices with team members
- Holds store keys and opens back door for deliveries
- Assists with warehouse and vendor ordering process
- Registers all sales and manages scanning errors, price verifications, voids
- Supports review of order exceptions and reverse logistics
- Develops and resets promotional and seasonal displays
- Maintains accurate inventory counts and stock room organization
- Ensures outdate program compliance and stock rotation
- Manages pricing updates and signage compliance
- Assists with bookkeeping activities like cash reports and bill payments
- Maintains store cleanliness and orderly appearance
- Enforces separation of food items and product placement
- Operates store systems and equipment
- Assists at Pharmacy out window as needed
- Ensures compliance with laws regarding regulated products
- Performs bag checks of team members
- Completes special assignments and tasks as assigned
- Attends training and completes personal development requirements
- Acts as liaison between management and staff
- Reports disciplinary issues and customer complaints
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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