Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $15.75
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Excellent training and mentorship
Job stability
Achievable growth and promotion opportunities
Fun team environment
FREE cookies with every shift
Job Description
Insomnia Cookies is a rapidly expanding bakery and delivery company renowned for its warm, delicious cookies delivered all day and late into the night. Founded in a college dorm room by Seth Berkowitz more than 20 years ago, the brand has grown into a cult favorite among cookie enthusiasts, boasting a footprint of over 300 stores globally. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies combines an innovative bakery and delivery concept to offer a unique "sweet-easy" customer experience. The company also maintains a rapidly growing nationwide shipping and gifting portfolio, continuously revolutionizing the cookie market by "Imagining What's Possible." The brand's... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of relevant customer service experience
- Experience using point of sale systems
- Strong communication and interpersonal skills
- Ability to manage time effectively
- Willingness to work flexible part-time schedules including nights
- Ability to lift up to 40 pounds
- Must be legally authorized to work in the United States
- Must be 18 years or older
Job Qualifications
- At least 1 year of experience in a customer service-focused role
- Experience with point of sale systems
- Strong communication skills
- Excellent time management abilities
- Ability to lead by example and motivate others
- Outgoing, friendly, and patient demeanor
- Detail-oriented and results-driven
- Ability to lift up to 40 pounds
- Legal eligibility to work in the United States
- Must be at least 18 years of age
Job Duties
- Provide incredible customer service and quality products to all guests throughout their bakery experience
- Support store leadership by maintaining operations during the shift and communicating pertinent information
- Monitor production efficiency and hold the team accountable to company standards and procedures
- Assist in the training and coaching of team members
- Prioritize and delegate tasks related to baking, cashiering, packaging, and cleaning
- Lead and motivate the Cookie Crew team during the shift
- Ensure a safe, clean, and compliant working environment for guests and staff
- Manage cash handling and deposits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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