Insomnia Cookies logo

Insomnia Cookies

Shift Lead

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Pay rate up to $16.00/hr
Flexible part-time work schedules
paid vacation and sick time off
interactive training and mentorship
Pet insurance
Job stability with a rapidly growing and reputable company
Achievable growth and promotion opportunities
Fun, exciting team environment
employee discount
FREE cookies with every shift

Job Description

Insomnia Cookies is a renowned bakery and delivery company that originated from a college dorm room and has since grown into a beloved brand with a widespread presence across the United States. Founded by Seth Berkowitz, Insomnia Cookies specializes in delivering warm, delicious cookies all day and late into the night, catering to cookie lovers everywhere. With over 300 stores globally and a flagship experiential bakery concept in Philadelphia, Pennsylvania, where the company is headquartered, Insomnia Cookies continues to innovate in the bakery and delivery industry, expanding its footprint and nationwide shipping and gifting portfolio. This rapidly growing and reputable... Show More

Job Requirements

  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

Job Qualifications

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing, friendly, patient
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs

Job Duties

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the cookie crew
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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